GENERAL GUIDELINES/POLICIES
Visiting
Hours
Visiting hours are 9 a.m. to 9 p.m. daily.
Visitors should be free from colds, sore throats or other contagious conditions.
Children should never be left unattended. Visitation by children may berestricted
based on the patient's condition. Please check with the attending nurses.
Intensive Care Unit
No visitors between the hours of 7 a.m. to 7:30
a.m. and 7 p.m. to 7:30 p.m. Visitors are restricted to two visitors at one
time. Quiet time is from 2 p.m. to 4 p.m. and 9 p.m. to 6 a.m. The nurse or
physician may limit visitation at their discretion.
Mercy Family Birthplace
Father or significant other may visit anytime. During
labor, two visitors are permitted with the mother-to-be, other family members
or friends are to remain in the family waiting area. Visitation by children
under the age of 12 is limited, and all children, including siblings, must be
accompanied by an adult.
Infection Control
Mercy has a desire to protect our patients and staff
from infectious and communicable diseases. For this reason, the staff follow
guidelines, called Standard Precautions, when caring for our patients. This
helps prevent the spread of organisms (germs) between patients. These precautions
include good hand washing and wearing gloves when appropriate.
In certain circumstances, you may see a special
sign on a patient's door with instructions for certain infection control precautions.
If this sign is present, please check with the attending nurse for assistance
before you visit the patient.
Many patients have weakened immune systems that
make them very susceptible to a variety of illnesses. People who are ill with
a cold, fever, diarrhea, flu or contagious disease should not visit a patient
in the health center. In addition, children who have been exposed to or who
have chicken pox, measles, mumps, pinkeye or rubella should not come to the
Health Center to visit a patient.
Smoking
Tobacco usage is prohibited within the Health Center;
however, two designated outdoor facilities have been provided. These facilities
are located outside the ER entrance and outside the AM admission/discharge area.
Cellular Phone Usage
Cellular phone usage is prohibited in patient care
areas as it may interfere with the function of critical medical equipment. You
may notice some of the patient care staff utilizing personal cell phones. This
is a special dedicated internal cell system that operates on a different frequency
than standard cellular phones and does not interfere with Health Center equipment.
VISITOR SERVICES
Parking
Visitor/customer parking is available in several
areas surrounding the Health Center campus. From the east entrance, visitor/customer
parking is provided in the lot adjacent to the Willard Family Center for Health
and Healing. A lot on the south central portion of the campus is designated
as parking for emergency patients and their families. At the southwest end of
the Health Center, parking is available for outpatient surgical patients and
visitors of inpatients. Health For Life visitor parking is located on the north
side of the building. Reserved handicapped spaces are available in each of the
above mentioned lots.
Catherine's Café
Catherine's Café is open from 6:30 a.m. to
7 p.m. daily, serving breakfast, lunch and dinner. A variety of hot and cold
entrees, side dishes, desserts, beverages and snacks are available along with
our fresh salad bar. The café is located on the lower level and is accessible
by the main staircase or the main elevator. The dinning area offers a quiet,
relaxing atmosphere for guest dining.
Retail Pharmacy/Gift Shop
Mercy Market Place is located in the front lobby,
offering a full-line prescription service, a selection of over-the-counter medications
and a wonderful variety of gift selections.
Chapel
The chapel is located in the front lobby, and is
open at all hours. A Serenity Garden is located just outside the chapel.
