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| Home > Visitor Information |
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Select a hospital below to view the general
guidelines, policies and visitor services information.
As cold and flu season has
arrived, Mercy Hospital’s patient care staff reminds visitors to exercise
special consideration when visiting a friend or loved one in the hospital.
Individuals who are not feeling
well are asked to visit at another time and consider calling the patient
instead. Most inpatients at Mercy may receive direct phone calls in their
rooms, or a message may be left for the patient or family by calling
223-7010 in Fort Scott or 332-3207 in Independence.
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Tips on Being a Good
Visitor
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| Knowing how to be a good visitor
in the hospital can help you relative or friend cope with the difficulty
of a hospital stay. These tips can help you be a better visitor.
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Some patients are too ill to have visitors
or may not feel up to it, but they may not tell you. Be sensitive to the
patient's needs. It may be better to send a card.
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Knock and ask permission to enter the room.
This will enable the patient to be prepared for someone to come in.
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Your visit to the hospitalized patient is
very important, but if you feel you must offer something more, ask what
the patient might need. It might be something to read, a garment, photo,
a toiletry item or a favorite item from home. Also, it is best to check
on any restriction the patient might have prior to sending or bringing
something. For example, patients with respiratory problems may not be
able to have flowers or plants and some patients may have dietary restriction.
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Do not sit on the bed unless invited. If
you usually kiss or touch the patient, do so as you normally would.
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Please
do not sit on the clean, empty bed in the room as this soils the bed linens.
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If a physician or nurse comes into the room
while you are visiting, excuse yourself and step out of the room. You
are welcome to wait in the waiting area provided. This will allow the
patient an opportunity to ask questions that may be personal.
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If possible, try to schedule your visit with
the patient. This gives the patient an opportunity to look and feel their
best.
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QUALITY AND
SAFETY
Mercy Health
System of Kansas, Inc. is accredited by the Joint Commission on
Accreditation of Healthcare Organizations. We encourage you to report any
safety or quality concerns to our administration. In Fort Scott call
620-223-7057 and in Independence call 620-332-3204. Any safety or quality
concerns, which have not been addressed by hospital management,
may be reported directly to the Joint Commission:
Division of
Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Or
Fax to
630/792-5636
Or
Email to
complaint@jcaho.org |
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